At Christianly.com (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring a secure experience while you engage with our faith-based resources, blogs, and membership services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.christianly.com, or use our services, including blogs, resources, and paid courses. By using our site, you agree to the practices described in this policy.
This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Children’s Online Privacy Protection Act (COPPA). If you have questions, please contact us at [email protected].
1. Information We Collect
We collect information to provide and improve our services, including blogs, resources, and membership-based courses. The types of information we collect include:
a. Personal Information
- Registration and Membership: When you sign up for an account, purchase a membership (e.g., kids’ courses), or download resources, we collect:
- Name
- Email address
- Billing address (for paid memberships or purchases)
- Payment information (processed securely via third-party gateways like Stripe or PayPal)
- Contact Forms: If you submit inquiries or feedback, we collect your name, email, and message content.
- Children’s Information: For kids’ courses or resources, we may collect parent/guardian contact details and, with verifiable parental consent under COPPA, limited data about children (e.g., first name, age range).
b. Non-Personal Information
- Usage Data: Automatically collected when you visit our site, including:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Pages visited, time spent, and referring URLs
- Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and personalize content. Examples include:
- Session cookies (temporary, for navigation)
- Persistent cookies (e.g., remembering login preferences)
- Analytics cookies (e.g., Fathom Analytics for site performance)
c. Third-Party Data
- Integrations: If we use CRM tools, social media plugins, or e-commerce platforms we may collect data you provide through those services (e.g., email preferences, social media interactions).
- Comments and Blogs: If you comment on blog posts, we collect your name, email, and comment content, which may be publicly visible.
2. How We Use Your Information
We use your information to operate Christianly.com, deliver faith-based content, and improve user experience. Specific uses include:
- Service Delivery:
- Provide access to blogs, resources, and membership courses (e.g., kids’ Bible lessons).
- Process payments and manage subscriptions via WooCommerce.
- Send transactional emails (e.g., course enrollment confirmations, payment receipts).
- Personalization:
- Tailor content based on your interests (e.g., adult devotionals vs. kids’ activities).
- Recommend relevant resources or blog posts.
- Communication:
- Respond to inquiries, provide support, and send newsletters (with opt-in consent).
- Notify you of updates, new courses, or promotional offers (you can opt out).
- Analytics and Improvement:
- Analyze site usage (via Fathom Analytics) to optimize blogs, resources, and courses.
- Monitor performance and troubleshoot issues on our hosting platform.
- Legal Compliance:
- Comply with GDPR, CCPA, COPPA, and other laws (e.g., obtaining parental consent for kids’ data).
- Protect against fraud or unauthorized access.
3. How We Share Your Information
We do not sell or rent your personal information. We may share data in these cases:
- Service Providers:
- Third-party vendors process data on our behalf, including:
- Payment Processors: Stripe, PayPal, or WooCommerce for secure transactions.
- Hosting: Our hosting provider for website hosting and backups.
- Analytics: Google Analytics for traffic insights.
- These providers are contractually bound to protect your data and comply with privacy laws.
- Third-party vendors process data on our behalf, including:
- Legal Obligations:
- We may disclose information to comply with laws, court orders, or government requests (e.g., tax reporting, COPPA compliance).
- To protect our rights, safety, or property, or that of our users (e.g., fraud prevention).
- Business Transfers:
- If Christianly.com is sold or merged, your data may be transferred to the new entity, with continued privacy protections.
- Public Content:
- Blog comments or public forum posts (if implemented) are visible to others, including your name and comment.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on Christianly.com:
- Types of Cookies:
- Essential: Required for site functionality (e.g., login sessions, account access).
- Performance: Track site usage (e.g., Fathom Analytics for page views).
- Functional: Remember preferences (e.g., language settings).
- Marketing: Personalize ads or promotions (if enabled, with consent).
- Management:
- You can manage cookies via your browser settings or our cookie consent popup (GDPR-compliant).
- Disabling cookies may limit site functionality (e.g., membership access).
5. Children’s Privacy (COPPA Compliance)
Christianly.com offers kids’ courses and resources, so we prioritize protecting children under 13 in compliance with COPPA:
- Parental Consent: We collect verifiable parental consent (e.g., via email or payment verification) before gathering personal data from children (e.g., first name, age range for course enrollment).
- Limited Data: We collect only what’s necessary for kids’ participation (e.g., course progress, not sensitive details).
- Parental Rights: Parents can review, update, or delete their child’s data by contacting us at [email protected].
- Safeguards: Kids’ data is stored securely and shared only with service providers (e.g., Other service) under strict agreements.
6. Your Privacy Rights
Depending on your location, you have rights under laws like GDPR (EU) or CCPA (California):
- Access: Request a copy of your personal data we hold.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal retention requirements).
- Opt-Out: Unsubscribe from marketing emails or opt out of data sales (we don’t sell data).
- Portability: Receive your data in a structured, portable format.
- Non-Discrimination: Equal service regardless of exercising rights.
To exercise these rights, contact us at [email protected]. We’ll respond within 30 days (GDPR) or 45 days (CCPA).
EU Residents (GDPR):
- You may object to data processing or lodge a complaint with a supervisory authority.
- Our legal basis for processing includes consent (e.g., newsletters), contract performance (e.g., memberships), and legitimate interests (e.g., analytics).
California Residents (CCPA):
- You can opt out of data sharing (not applicable, as we don’t sell data).
- Request disclosure of data categories or service providers.
7. Data Security
We implement industry-standard measures to protect your data, including:
- Encryption: SSL/TLS for secure data transmission.
- Access Controls: Restricted access to personal data by authorized personnel only.
- Secure Payments: Processed via Stripe, PayPal, or other service, not stored on our servers.
- Regular Audits: Our hosting platform and some plugin providers perform security scans to prevent breaches.
Despite these measures, no online system is 100% secure. If a breach occurs, we’ll notify affected users per legal requirements.
8. Data Retention
We retain personal information only as long as necessary for the purposes outlined:
- Membership Data: Kept for the duration of your account plus 7 years for tax/legal compliance.
- Blog Comments: Retained indefinitely unless deleted by you or us.
- Analytics Data: Aggregated and anonymized after 26 months (or Fathom Analytics default).
- Children’s Data: Deleted upon parental request or when no longer needed for courses.
You can request data deletion at [email protected], subject to legal obligations.
9. Third-Party Links and Services
Christianly.com may link to third-party sites or services (e.g., social media, external resources). These are not controlled by us, and their privacy practices differ. Review their policies before sharing data (e.g., Stripe’s privacy policy for payments).
10. International Data Transfers
Christianly.com is hosted on servers which may be located outside your country (e.g., U.S. or EU). If you’re in the EU, we ensure GDPR-compliant transfers via Standard Contractual Clauses with service providers. By using our site, you consent to data transfers where applicable.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Significant changes (e.g., new data uses) will be communicated via email or site notice. Check this page periodically for updates.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, contact us at:
- Email: [email protected]
- Mailing Address: Christianly, 6649 Amethyst Avenue, #9596, Rancho Cucamonga, CA 91701
- Website: www.christianly.com/contact
We aim to respond within 30 days for most requests, or 45 days for CCPA requests.
13. Additional Information
- Do Not Track Signals: We do not currently respond to browser Do Not Track signals, as no universal standard exists.
- Age Restrictions: Our site is intended for users 13+ unless parental consent is provided for kids’ courses (COPPA-compliant).
- Newsletter Opt-In: Marketing emails require explicit consent; unsubscribe anytime via email links.
